Unlike many competitive products, ShoreTel’s phone systems were built from the ground up as an IP telephone platform. It delivers on the promise of unified communications by integrating voice, video, instant messaging and more in a single, easy-to-use system.
ShoreTel’s distributed architecture and N+1 redundancy deliver five-nines availability. It is ideal for organizations with multiple locations because voice servers and switches can be located anywhere on the network, yet it functions as a single, unified system that can grow with a company.
- ShoreTel Director is a web-based management tool that makes it simple to manage all aspects of a ShoreTel phone system, from voice switches to IP phones to voice mail. ShoreTel System Monitor helps ensure reliability and call quality by identifying performance issues before they have a chance to affect the network.
- ShoreTel’s Unified Communications interface is intuitive and easy to use. It integrates out of the box with Microsoft Outlook, allowing end-users to access voice mail and contacts from their Outlook interface, and uses their calendars to schedule conferences and manage incoming calls.
- ShoreTel Mobility extends the ShoreTel phone system by enabling users to place and receive calls and access system features directly from their mobile phones.